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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras
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With a stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Golf Club. This all-inclusive property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 577
  • Number of floors: 3
  • Airport transportation (surcharge)
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants: 9
  • Tennis on site
  • Waterslide
  • Number of outdoor pools: 3
  • Number of spa tubs: 1
  • Conference center
  • Outdoor tennis courts: 2
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges: 7
  • Number of swim-up bars: 1
  • Number of coffee shops/cafes: 2
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Karaoke
  • Clubhouse
  • Couples/private dining
  • Proposal/romance packages available
  • Golf cart
  • Golf clubs (equipment)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room Facilities

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Private spa tub
  • Separate bedroom
  • Towels provided
  • Linens provided

Hotel Policies & Hotel Remarks

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - 5:30 AM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 18
  • Pet maximum weight in lb is: 40
  • Only dogs and cats are allowed
  • Maximum number of pets per room: 2
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Caters to adults only
  • Description
  • With a stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Golf Club. This all-inclusive property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel.

    Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private hot tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

    This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    • Airport shuttle fee: USD 68 per person (roundtrip)
    • Pet fee: USD 150 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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